Privacy

Privacy Policy for Hughes Electric Electrical Services

Effective Date: 01/01/2025

At Hughes Electric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services, including payments processed through Stripe and Zettle.

1. Information We Collect
When you engage with Hughes Electric, we may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and service-related details.
Payment Information: Payment details such as credit/debit card information are processed securely through Stripe and Zettle. We do not store your full payment card details on our servers.
Technical Data: IP address, browser type, device information, and other data collected through cookies and similar technologies to improve our services.

2. How We Use Your Information
We use the collected information to:

Process and manage payments via Stripe and Zettle.
Provide, improve, and personalize our electrical services.
Communicate with you regarding appointments, invoices, and service updates.
Comply with legal obligations and resolve disputes.
3. Payment Processing with Stripe and Zettle
We utilize Stripe and Zettle to handle payments securely. When you make a payment:

Stripe and Zettle collect and process your payment information according to their own privacy policies.
We only receive confirmation of your payment status, not your full financial details.
For more information about how these platforms handle your data:

Stripe’s Privacy Policy
Zettle’s Privacy Policy

4. Data Security
We take data security seriously and implement industry-standard measures to protect your personal and financial information. This includes secure data encryption, firewall protections, and regular security assessments.

However, while we strive to protect your information, no system is completely secure. We recommend using strong passwords and secure networks when sharing sensitive information.

5. Sharing of Information
We do NOT sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers like Stripe and Zettle for payment processing.
Legal authorities when required to comply with laws, regulations, or legal processes.
Business partners when necessary to deliver services you’ve requested.

6. Your Rights and Choices
You have the right to:

Access, update, or delete your personal information at any time.
Opt-out of marketing communications by following the unsubscribe link in our emails.
Request information about how your data is being used.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience on our website, analyze traffic, and provide personalized content. You can manage your cookie preferences through your browser settings.

8. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes. When your data is no longer needed, we securely delete or anonymize it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The date of the latest update will always be posted at the top of the policy.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Hughes Electric
PO Box 4522
Manchester, NH 03108
(603)512-9393
Hugheselectricllc@protonmail.com